AI-first engineering partner · Sofia, Bulgaria
Agentic workflow automation, AI agents, AI enablement and a Company Brain that ties all your knowledge together — designed by business analysts and built by engineers with 12+ years of delivery across 10+ countries.
AI services
We don’t bolt AI onto old processes. We map how your business really works, then build the agents, automations and shared knowledge that take over repetitive work — with people kept in control.
Multi-step workflows where AI agents read, decide and act across your email, documents, ERP and CRM — and hand only the exceptions to people.
Custom agents that work as part of your team — in chat, email or voice — connected to your tools and running inside clear guardrails.
From the first workshop to AI-first operations. Rooted in our business analysis practice, so AI lands in processes your team actually uses.
One secure knowledge layer over all your company data — the shared memory your people and your agents work from.
Also: machine-learning features inside your own product — Python and TensorFlow expertise, and our own AI coding agent, Lunos.
We map your processes and find where AI pays off first.
Architecture, guardrails and the human checkpoints that matter.
Every phase is QA-tested before anything goes live.
Support, monitoring and continuous improvement from your feedback.
Company Brain
Knowledge lives in inboxes, shared drives and people’s heads. We connect it into one permission-aware layer — so answers come with sources and agents act with real context.
Built on your infrastructure, using our in-house Azure, .NET and data expertise. Start with one department and grow from there.
Public sector
We help governmental bodies and municipalities adopt AI without giving up control of their data — automations that run inside the institution, with people in charge of every decision.
Proud to be part of the GovxAI project — helping governmental bodies with AI enablement.
Agentic workflows deployed on the institution’s own infrastructure, so data stays in-house.
A voice assistant that answers citizens’ calls and questions around the clock.
From the first assessment to AI in day-to-day administration.
Public-sector products we’ve built: eGishe, the Customer Portal for utilities, and Lunos, our EU-sovereign, self-hostable AI coding agent.
Engineering foundations
The engineering that makes AI work in production — quality software at a reasonable price, without the features and fees you don’t need.
Built on our strong outsourcing background, with client satisfaction in mind.
Have the idea and need the team to bring it to life? Our developers, architects and business process analysts help you get the most from your idea — for less — and take your business to the next level.
Growing fast? We find the processes you need to implement and prepare you for your next ISO certification — together with our partners and trainers.
Your old software is our business. Our legacy specialists assess hard-to-maintain systems and deliver a roadmap that makes the old timer stable, usable — and ready for AI.
Certified IT consultants for business process implementation, IT infrastructure reorganisation and technical documentation for new software.
Every service and product we deliver comes with support — including post-release care and migration from your old applications — so you can focus on what matters to your business.
The full development cycle
Each phase is QA-tested before release, so problems are caught where they’re cheapest to fix.
Every product we build works on any screen from the very first release.
Current patterns and practices — chosen because they fit, not because they’re the newest.
Clear technical documentation and help moving from old applications to new ones.
Built by Axsion
As developers we’re passionate about technology — so we build products with their own success stories. The same team builds yours.
The AI coding agent that answers to you.
An EU-sovereign, self-hostable AI coding agent with skills, lifecycle hooks, background subagents and a plugin marketplace. It can enforce an EU-only model policy, with an audit log, and runs on your own infrastructure, in a cloud or fully offline.
lunos.tech →A digital service counter that lets citizens and customers submit requests and receive services online — without the queue.
An online self-service portal for utility customers to see their accounts and bills and pay online. It integrates with the utility’s billing system and card payments, and was built for district heating companies.
Supports the full payment cycle — from bill generation to the user’s final payment. Built on lean technologies, it’s now one of the top products in its business niche.
Technologies
.NET is the framework we started coding with — and we’ve grown alongside the Microsoft stack into modern front-ends, data, cloud and machine learning.
Our story
The beginning
We’re a group of software developers and friends who spent years across many sectors and tech companies, learning the business side as well as the technical one. The biggest lesson: don’t always reach for the latest technology — reach for the right one.
The change
Outsourcing earned a bad reputation through poor quality, weak communication and no transparency. After 12 years, we decided to change that — because every company should focus on what it’s passionate about and leave the rest to a partner it can trust.
Now
Axsion — the software development brand of IT Service — works across borders, with many success stories behind it. We keep learning, not just technologies but business cases and flows, so we can drive innovation for our clients.
Contact
Drop us a few lines and we’ll get back to you promptly — or book a one-hour session with a developer, architect or analyst.
